I have been "chasing" this desk for 2-3 years. I was just waiting to buy a house to find a proper place/room to work and order it. Finally I bought one and moved in last month and I made my purchase. It came in a big box and properly packaged to avoid any damage during when transporting it. I have to say the desk is very ergonomic, solid and good looking. I recommend 100% the purchase, it is a "big" investment but it worth to me. I have also had a problem with the delivery company as its lorry could not get access to my neighbourhood (too much height) and the Costumer service was very supportive and they helped me to sort the problem out with the company (They used another vehicle a day after to deliver my desk).
The only cons regarding this is how to get rid of the packaging and it will be difficult to be delivered if you live in a flat. But Studio Desk inform you about these cons before purchasing it.
High quality build, nice finish and materials. Pretty easy to put together. Shopped for a few months before going with this desk. Very satisfied..
Table is nice, Very poor customer service. Had me take 600 pounds wood upstairs my self with no help after i paid for shipping and all.
Sorry to hear about your dissatisfaction with our service, however we are specialised in producing premium furniture and has nothing to do with shippers. However we do care how the desk is delivered. For this reason the desk comes crated for maximum protection. This is essential for the safe delivery. Once you open the crate, boxes inside are small and can be carried easily.
Shippers are not obliged to deliver your order inside your building or apartment especially in a Pandemic situation, which is clearly indicated here. https://www.studiodesk.net/shipping-and-returns-information/
Just a short reminder, Shipping is free for all orders over 1600$ so you didn't have to pay for it.
We purchased the Beat Limited Edition desk with the LED pack. It’s gorgeous, well constructed, easy to build and has exceeded our expectations.