Shipping was a little stressful. The delivery company said they would only leave it at curbside so I was stressed about it sitting outside until I could figure out how to get it inside, but the driver was nice enough to put it in our garage anyway. The desk itself is great. High quality and assembly was fairly easy. It is extremely heavy though so plan on having at least 2 people for parts of it.
Be sure if you order rack units that these get shipped with tour order. Mine were not. Response for mistake was timely and appropriate but be on the look out for two shipments, not one
It is well built and functions well. My only criticism is the poor assembly instructions. There is a video, but it does not show enough detail or explain the sequence in which you need to install the components. Access to the screws holding the controller for the desk height were impossible to install without purchasing a special tool. Otherwise, the desk is great.
We belive that it is important to mention that Memory Controller on your desk is optional. The desk initially was not designed for memory controller. One may ask why... because we didn't find suitable place for it so we went with circtly controller. Not sure though where you choose to install your memory controller. Very sorry to hear you've had hard time to put it together on both options available, ready to print assembly manual and Video assembly manual. Enjoy your desk to the max.